At Reload Vapor USA, we respect your privacy and are committed to protecting the personal information you provide to us.
When you create an account, place an order, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order information, and other details necessary to provide our services.
We use this information to process and fulfill orders, manage customer accounts, provide customer support, communicate important information about purchases or account activity, prevent fraud, comply with applicable legal and regulatory requirements, and improve our website and services.
Because our products are age-restricted, we may also use third-party identity or age-verification providers to confirm eligibility to purchase. Verification information is handled in accordance with the applicable provider’s privacy and security practices. We do not use identity-verification information for unrelated marketing purposes.
Payment information is processed securely through our payment service providers. We do not store complete credit card numbers on our website.
We may share personal information with trusted service providers when necessary to operate our business, including payment processors, shipping carriers, identity-verification providers, website and hosting providers, and other service partners. We do not sell personal information to third parties for their own marketing purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or additional information about how your personal information is used. Requests may be submitted through our Contact page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. Any updated version will be posted on this page with a revised effective date.
By using our website or creating an account, you acknowledge that you have reviewed this Privacy Policy.
Effective Date: 01/01/2026